Privacy Policy

Splitpace, the race-planning service at splitpace.app, decides how and why your information is used and is the controller of it. For anything on this page — a question, a correction, or a request to delete something — write to contact@splitpace.app.

Your pacing plans, your training calendar, your workout names and notes, and the brief you fill in for your training partner are stored in your browser on the device you used. With an account, your race workspace, pacing plans, training calendar, training brief and the share card you saved as each sport’s default also sync so you can pick them up on another device.

The race planner calculates entirely on your device. Nothing about a pacing plan is sent anywhere to work out your splits, paces or finish time.

To sign you in: your email address and password are handled by Firebase Authentication; we never see your password. If you add a display name or a profile photo, we store those too.

To sync your plans: your race workspace and pacing plans, kept against your account identifier.

To show your race’s course: the route files you add to a race, one for each leg, kept against your account identifier so every device you sign in on draws the same course. They are the organizer’s published course, not a record of where you went.

To sync your training: your workouts with their names and notes, the check-in you give when you link a recorded workout (including why a shorter session was shorter, in your own words), your availability, your test results, the plans and changes you accept from your training partner, and a hold you asked for after telling your training partner something that needs checking, kept against your account identifier so every device you sign in on shows the same training.

To sync your training brief: for each race, your answers to your training partner, your conversations with it, including past ones, and the draft plan it builds, kept against your account identifier so you can continue on another device.

So your training partner remembers your conversations: when the training partner you agreed to reads your earlier conversations, the last 40 messages you and it exchanged about each race while talking about your calendar, with when they were sent and a summary of any change it proposed, kept against your account identifier so it, and you, can pick up where you left off. They are removed when you delete your synced copy or your account.

For your training partner’s daily look: that you agreed to your training partner, when, and what its card said it reads; your time zone (which says when your night is); the latest note and suggested change your training partner left you, with the two weeks of workouts it was made against; the day it last looked in the morning, and the check-in answers and night’s sleep that brought it; and up to seven notes before it, each with the change it suggested and whether you accepted it. They are kept against your account identifier and removed when you delete your synced copy or your account.

To see how Splitpace is used: when you are signed in, which of its screens you open, on the website or in the iPhone app, and on which days, kept against your account identifier. Only the screen’s name is recorded, such as Today or Training: never what you type, and never which race, plan or workout you looked at. Nothing is recorded while you are signed out, and no cookie or outside tool is used for it. We look at it beside the counts your account already holds (how many races, plans and workouts, which services you connected, when you signed up and last signed in) and what your use of the training partner costs, to see which parts of Splitpace people use and what it costs to run.

To show a workout you share: when you make a link to a finished workout, a copy of the card exactly as you made it: its title, caption and date, and whatever else you leave on: the numbers (heart rate, power and any Strava recorded among them), your plan and week, your race’s name and countdown, and your first name. It is kept against your account identifier until you turn the link off, delete the workout or mark it as planned again, remove your synced copy, or delete your account. A link never shows your notes, your check-in, the time of day you trained, or where. A picture you share is made on your device and never sent to us.

Race mode uses your phone’s location only from your Out of T1 tap to the finish, to measure your bike and run distance. No route is kept. The distance it measured is saved with your race result, and nothing else about your location leaves your phone unless a family link is on.

Family link. When you turn on a family link for a race, anyone with the link can open a page that follows your race, without an app or account. It shows:

• the name you choose for it;
• your race’s name and date;
• your pacing plan’s times and distances;
• the times you tap in race mode;
• the distance your phone measured on the bike and run;
• your phone’s time zone, so times show as race-local time;
• when your phone last updated it;
• while your phone is with you on the bike and run, its latest position, shown as a single dot on a map.

No route is kept: each new position replaces the last. The page never shows your training, your account or your other races. The link stops working 48 hours after the race. It also ends when you turn it off, delete the race, delete your synced copy or delete your account.

Your coach. When you connect a coach, by accepting their squad link or by sending them an invite, that coach can see, while you stay connected: your name as your account shows it, your races, and your plan with what is done, missed, skipped and still to come. They also see only what you switch on for them: how each session went, how hard it felt, any pain you reported and why one came in short; that your training is on hold after you reported pain, and since when; how you said you felt each morning; your race goal and your pacing plan’s finish; and your workout notes. Your coach never sees your conversations with your training partner, your email address, GPS routes or your location, or the numbers Strava recorded: a workout Strava completed shows the length that was planned. You change what a coach sees, or disconnect, in Connections; a coach can remove you from their squad. Either ends their access at once. If you allow drafted messages, your coach can have Splitpace draft a message to you from what you share with them: Anthropic or OpenAI writes the draft, as it writes your training partner’s answers, nothing is kept, and nothing reaches you unless your coach sends it. Your coach can also send you a training plan: Splitpace reads it as it reads a plan of your own (below), with your race’s date and nothing else about you, and keeps the workouts found in it for up to 14 days, until you add them or put them aside. Nothing reaches your calendar until you add it. If you allow Change my training, your coach can also add, change, move and remove workouts still to come on your calendar, with instructions in their own words. Those workouts are part of your training like any other: you can still change anything, and they stay on your calendar if either of you disconnects.

Messages with your coach. When you and your coach write to each other in Splitpace, we keep the conversation so both of you can read it on any device. Only the two of you read it: never your training partner, and Splitpace’s team only when one of you reports a message, when we read that message to act on it. A few clearly abusive words stop a message before it is sent. If you disconnect, the conversation stays readable for both of you for 30 days and is then deleted; if you delete your account, your messages are removed at once and the other person sees “Message removed”. If you block someone, we keep a record that your two accounts can’t connect again. When a message waits unread for 15 minutes we may email you that someone wrote, naming them and nothing they said, at most once a conversation every three hours; you can turn these emails off in Settings or from any of them.

Your friends. You can follow other athletes, and they can follow you. Anyone signed in to Splitpace can see the top of your profile: your name and photo as your account shows them, how many people you follow and follow you, and the races you’re signed up to, unless you show your profile to your followers only. While you approve new followers, which is on to start, nobody sees more than that until you approve them. Your followers see only what you switch on for everyone who follows you: your workouts, with what is planned, done, missed or skipped; the time, distance and pace of a finished workout from Apple Health or typed in; the races you’re considering; your check-in answers after a workout, without any pain you reported; your workout notes; and your race results, with your finish time and splits. Followers never see your conversations with your training partner, pain or a training hold, how you said you felt each morning, sleep and heart rate, GPS routes or your location, your email address, or the numbers Strava recorded: a workout Strava completed shows the length that was planned. You choose who can follow you and what your followers see on Friends, under Privacy, and you can unfollow someone, remove a follower or block someone there; each takes effect at once, and nobody is told. Someone you block can’t see your profile. When someone asks to follow you and you haven’t answered after 15 minutes, we may email you once, naming them and nothing else; you can turn these emails off under Privacy or from any of them. A friend link shows your name and photo, and a race invite also names the race, to anyone who opens it. If you report someone, Splitpace keeps the report, with both your names, so we can act on it.

If you coach: the athletes who connect to you see your name as your account shows it, and nothing else about your account. An invite link carries only the name of the person who sent it, which anyone who opens the link can read. A plan you send an athlete is sent from Splitpace’s servers to Anthropic or OpenAI to be read, with only that athlete’s race date. Splitpace keeps the file only until it has been read, and the workouts found in it for up to 14 days, until the athlete adds them or puts them aside, you take the plan back, or either of you disconnects. Workouts you write into an athlete’s plan, with your instructions and your name as the plan’s author, become part of their training and stay with them.

To answer you: anything you write in the contact form, with the email address you give us to reply to.

To record your agreement: when you create an account we store that you accepted these terms, which version, and when. Nothing else — no IP address, no browser fingerprint.

To show you your own activity: if you connect Strava or Garmin, or let the iPhone app read Apple Health, the activity described below.

Building a training plan and talking to your training partner send your information to an AI provider, and only after you agree to it on the screen where it happens. Agreeing to your training partner also starts its daily look, described below. To build a plan, what travels is: your race and its distances, your training goal, the training you described, the days and time you have each week and your time zone, whether you can get to a pool and a bike, any scheduling or training restrictions you wrote, whether you have a health concern that affects training, the results and dates of any field tests you recorded, and — if you give separate permission — the date, sport and planned length of workouts already on your calendar.

When you talk to your training partner, your messages and the workouts you have logged yourself also travel: their dates, sports, minutes, distances and how hard they felt, and, for a recorded workout you linked, your three check-in answers: whether you completed it, how it felt and any pain, and, when a session came in shorter than planned, why: the reason you chose and any words you added. When you build a plan by talking to your training partner, your other upcoming races on Splitpace travel too: their names, dates and distances. When you talk to your training partner about the training already on your calendar, or ask it to suggest today’s workout, it also reads your whole training plan for that race, from the start of the plan to race day: each workout’s name, day, sport, length, distance and planned effort, and whether it is done, skipped or missed. It also reads your goal time and the splits and paces in that race’s pacing plan, the units you plan in, and the results and dates of your field tests. For the next 14 days it also reads the time each workout starts, where you set one. It can suggest changes only to the next 14 days. A pain answer from a check-in travels with its workout, as you gave it.

When you talk to your training partner about your calendar, it can read more than that, and the card you agree to lists exactly what it reads at the time. It can include:

Recorded sessions

Your sessions from the last four weeks, from Apple Health and from Strava, including ones you did not link to a workout: each one’s sport, day, length and distance, with heart rate, pace or speed, power, cadence and elevation where they were recorded. Also the heart rate from your run test.

Notes

Your workout notes, including the steps your training partner wrote.

Fueling

Your fueling practice answers, and your race fueling notes and race-week checklist.

A hold

If your training is on hold, why, since when, and what you said that started it, where your training partner remembers it.

About you

Your first name; what you told your training partner while building your plan, including your experience, any restrictions and any health concern; and your training days, time per day, days off and doubles.

Your training partner’s history

The changes you accepted from it, and its recent daily looks with how you answered each.

Conversations

Your earlier conversations with it about the same race.

Races

Your race results and your other races.

Keeps in mind

Short notes you approved from your conversations with it, such as when you can get to the pool. Your training partner offers one; nothing is kept unless you say so, and you can remove any note.

Mornings

How you said you were feeling each morning on Today, if you answered: energy, sleep and soreness, and any words you added, for the last seven days. It is your own account of the day, never a measurement, and nothing in it lifts a hold on your training.

Body readings

If the Splitpace iPhone app sends them from Apple Health: your sleep, resting heart rate and heart rate variability, one record a day for the last four weeks, with the last week averaged against the three before. Your training partner reads them as evidence of recovery, never as a readiness score or a diagnosis, and nothing in them lifts a hold or adds training.

If your training is on hold after you mentioned pain, injury or illness, your training partner can only take training out until you lift the hold. Unless its card lists why your training is on hold, your training partner is told only that it may take training out, not what you said. Nothing a recording shows lifts a hold.

The daily look is part of your training partner. Once you have agreed to it, everything above that it reads about your calendar and training, as its card listed when you agreed, travels at most once a night, and once more on a morning when your morning check-in or last night’s sleep says you’re not at your best, without you opening Splitpace: Splitpace sends it from its own servers to the AI provider your training partner uses, Anthropic or OpenAI. If you connected Strava, Splitpace may first ask Strava for your latest activity, so the look includes it. Your training partner’s note waits for you on Today, and nothing reaches your calendar until you accept a change. It stops when you delete your synced copy or your account.

A plan of your own: when you add a plan you already follow, from a coach, a book or a spreadsheet, the file you choose (a PDF, a Word or Excel file, a CSV or a photo) or the text you paste is sent from Splitpace’s servers to the AI provider your training partner uses, Anthropic or OpenAI, so it can find each workout in it. A photo is re-encoded first, which removes its location data. Splitpace keeps the file only until it has been read, and the workouts found in it for at most a day, until you add them or put them aside; nothing reaches your calendar until you add it. The workouts you add keep each session’s words in their notes and sync with your training. Deleting your synced copy or your account removes any plan still being read.

Never sent: your email address, your profile photo, your name beyond the first, GPS routes or maps, calories, and the names Strava or your watch gave a session or the device that recorded it. Building a plan does not send your workout names or notes, your first name, or sessions you have not linked to a workout.

These are the companies that handle your information on our behalf. We must be able to give this list to Strava on request, so we keep it current.

Firebase Authentication

Google. Your email address, password and sign-in tokens. We never see the password.

MongoDB

Our database. Synced pacing plans, training, training briefs, sharing defaults, profile photos, family links, race courses, connections with your coach or athletes and the invites you send, your messages with them, messages you report, the people you block and whether you take message emails, the people you follow and who follow you, follow requests, friend links and your profile’s privacy choices, the people you report from Friends, a plan of your own while it is read, the record that you accepted these terms, and the short-lived caches described below.

Anthropic or OpenAI

Your training partner’s answers and training plans are generated, the plans you add of your own are read, and the check-in drafts a coach asks for are written, by one of these two companies. They process the request under their API terms, which do not permit using your information to train their models. Response storage is switched off where the provider offers that control; their abuse-monitoring logs may be kept for a limited period, and longer where law requires it.

Tavily

Search, used in the conversation that builds a plan to read public pages about your race. It first looks your race up by its name. Your training partner can then ask for up to two more searches after each message you send, written from your conversation, so a search can carry something you said, such as a question about the course or your training. Only the words of each search are sent; your account, name and email address are not attached.

ElevenLabs

Speech. When you play Today’s briefing, its words — your race countdown, today’s workouts by name and how your week stands — are turned into audio. Where you can talk to your training partner out loud, a recording of what you say is turned into text, and your training partner’s replies can be read aloud to you.

Mailgun

Email delivery. Your address and the contents of the message, for contact replies, address verification, password resets and the email that someone wrote to you, which names them and carries nothing they said.

OpenFreeMap

The family link’s map comes from OpenFreeMap. When someone opens your link, their browser downloads map images of the area around your dot from that service, so OpenFreeMap receives their request and the map area, but nothing else about you.

Strava and Garmin

Only where you connect them, and only to read what you authorize. Nothing is ever sent to them.

These providers operate outside the UK and EEA, so your information may be processed there. Where that happens we rely on the transfer safeguards in each provider’s own data-processing terms.

How Splitpace builds a plan from your information — the planning method itself — is our own and is not described here.

If you connect Strava or Garmin, Splitpace reads recent activity summaries so you can see them beside your own workouts: the activity’s name, sport, start time, duration and distance, plus recorded metrics such as heart rate, power, cadence and elevation where you allow them, and splits and laps if you ask to see an activity in detail.

No routes are imported. Splitpace does not request or store GPS traces, map polylines, start locations, activity descriptions or anything social. They are discarded before anything is written down.

Those summaries are held in a short-lived cache on our server, not only on your device, so the app can show them to you without asking Strava again on every screen. They expire within 24 hours. The link between an imported activity and one of your own workouts, which races you chose to show activity for, and anything you dismissed are saved with your training and sync to your account with it.

Apple Health. In the iPhone app, once you allow it, Splitpace reads your workouts from Apple Health and the heart rate recorded during them: each workout’s sport, start, length, distance and climb, its average and highest heart rate, and the app or watch that recorded it. It does not read routes. They are saved to your account so every device you sign in on shows them, until you remove one or delete your account.

Your training partner can read your Strava and Apple Health activity once you agree to it. When the card you agree to lists them, your training partner reads your recorded sessions from the last four weeks, as set out under What is sent to the AI training partner, whether or not you linked them to a workout, with the measures you let Splitpace import. Their names, descriptions and routes are never sent, and neither are Strava’s Relative Effort and achievement counts. Activity from a Garmin connection is not sent to your training partner. When an activity becomes one of your workouts — you link it to a planned workout, add it as a workout, or Splitpace links it to the one planned workout it clearly is — its recorded time and distance become part of that workout, your own logged training, and travel with the rest of your log. Unlink restores what you planned.

Your activity is shown only to you unless you share one of your workouts yourself, and it is never written into a plan you share. A picture or a link you make of a workout shows the numbers you leave on, including those Strava recorded. A picture goes only where you send it; anyone with a link can open it until you turn it off.

Disconnecting revokes our access and deletes the copies Splitpace holds. So does revoking Splitpace from inside Strava. Removing a single imported activity deletes our copies of it and stops it coming back for as long as the connection lasts. Nothing Splitpace does changes or deletes anything in Strava or Garmin.

Plans, races, race courses, training, training briefs and sharing defaults

Until you delete them, remove your synced copy, or delete your account.

Imported activity

Up to 24 hours in our cache, then it expires. Removed immediately on disconnect.

Apple Health workouts

Until you remove one from Splitpace or delete your account.

Coach connections

Until you or your coach disconnect, or you delete your account. An invite you send to a coach ends after 14 days or once it is used; a squad link lasts until the coach makes a new one.

Messages with your coach or athletes

For as long as you stay connected, then 30 days after either of you disconnects. Your own messages are removed at once when you delete your account. A reported message is kept until we have acted on the report; a block lasts until either account is deleted.

Friends

A follow lasts until either of you ends it or blocks the other, or you delete your account. A request to follow ends after 30 days unanswered; a friend link lasts until you make a new one. A report is kept until the account that made it, or the one it is about, is deleted.

Family links

A family link and the latest position it holds are deleted 48 hours after the race, or as soon as you turn it off.

Training partner conversations

The last 40 messages for each race, until you remove your synced copy or delete your account.

Kept in mind

Up to 20 short notes you approved, until you remove one, remove your synced copy or delete your account.

Mornings

Your morning check-in answers, the newest 90 days, with your training: they sync with it and go with it when you remove your synced copy or delete your account.

Body readings

One record a day of sleep, resting heart rate and heart rate variability, sent by the Splitpace iPhone app from Apple Health: last night’s sleep in the morning, and the day’s resting heart rate and heart rate variability the morning after, each kept as first sent, until you remove them from the app, remove your synced copy or delete your account.

Daily looks

The latest and up to seven before it, until you remove your synced copy or delete your account.

Training partner requests

The details of a plan-building job are kept for 24 hours so the job can finish and be retried, then deleted, or sooner if you remove your synced copy or delete your account.

AI usage

How much your use of the training partner, its voice and its race look-ups cost us each day, so a daily limit can apply to it. Kept for 90 days, then deleted.

Screens you open

Kept for 90 days against your account, then deleted. Daily totals for the whole service, which name no one, are kept.

Terms acceptance

Kept for as long as you have an account, because it is the record of an agreement.

Contact messages

Kept as long as needed to answer you.

Older accounts may still hold long-term imported activity from a saving feature that is now switched off. You can delete that at any time from Connections, and disconnecting removes it as well.

Splitpace stores your plans in your browser’s own storage, and uses a cookie during sign-in to keep you signed in. Those are needed for the service to work.

Optional analytics and site tools can be switched on for the public home page only, and never run until you allow them in the Privacy choices panel. You can change that choice at any time. They do not run on the planner, the dashboard, account screens or these pages. As of today none is switched on.

Separately, Splitpace itself counts which of its screens signed-in athletes open, as described under What we collect. That count uses no cookie and no outside tool, and is shared with no one.

You can ask for a copy of what we hold, ask us to correct it, ask us to delete it, ask us to limit what we do with it, or object to it. Write to contact@splitpace.app and we will answer within a month.

Much of it you can do yourself and immediately: export your plans from Plan backups, delete a plan or a workout, disconnect a service from Connections, and remove your synced copy or delete your account from Edit account under Data & privacy.

Removing your synced copy deletes your workspace, your training, your training briefs, your sharing defaults, the conversations your training partner remembers, its daily looks, the plans it is building or has built for you, and any share links from our servers, and leaves everything in your browser alone. Deleting your account goes further: it also removes your sign-in record, profile photo, the Apple Health workouts your phone sent, AI usage records, the record of which screens you opened and Terms acceptance, and disconnects Strava and Garmin, revoking our access. Race plans in your browser stay there.

If you are in the UK or EEA and think we have handled your information badly, you can complain to your data protection authority. We would rather you told us first.

Splitpace is built for adults and is not directed at children. We do not knowingly collect information from anyone under 18. If you believe a child has created an account, tell us and we will remove it.

You can use the race planner completely without an account and without sending anything. You can decline your training partner and keep planning. You can remove a generated plan from your calendar. You never have to connect anything.

What Splitpace is not qualified to tell you is set out in the Disclosure.

When this policy changes, the date at the top of this page changes with it. If a change materially affects what happens to your information, we will tell you rather than quietly update the page.